The New Customer Wizard Duplicates form opens when you click the Find Match button in the New Customer Wizard provided that the system found that there is an existing customer that matches the the newly entered customer data.
This form will show a line item list of all the customers that matches the entered data. Every field on this form is read only.
Click on the Ellipse button next to any of the line items and it will open the selected customer record.
The Close button will close the New Customer Wizard Duplicates form.
Press F1 or click F1-Help button in the Status bar for help on how to use the New Customer Wizard Duplicates form