You can access the customer contact notes from:
the Customer form > Contacts tab > click on the ellipse button before the selected Contact > Customer Contact form will open > Notes tab
or from the Contacts menu > Customer contacts > Find Customer Contact form will open, select the Customer Contact > Customer Contact form will open > Notes tab
The Notes tab displays a single line item list of all the notes that have been entered for the selected customer contact. Click the ellipse button next to a specific note and it will open the Customer Contact Notes form displaying the details of that specific note. Click the ellipse button next to an empty line item to open a new Customer Contact Notes form where you can enter information. All the fields in the customer contact notes list are read only.
Once you save a Customer Contact Notes, a new line will be added in the Customer Contacts form > Notes tab. You can also add, edit and delete Customer Contact Notes.
There are several helpful options that can be set in the Company Preferences form to help make data entry easier and faster. One great feature in the Company Preferences form is to have the text fields displayed a certain way when you enter data so that it is easier to read and more consistent throughout the program.
Toolbar Buttons perform an action on the current record like adding, deleting or saving.
The New button will clear the form to allow a new note to be added
The Save button will save the changes made in the form.
The Find button will allow you to Find Customer Contact Notes.
The Delete button will delete the selected Note.
The Undo button will cancel out the last change/s done to the record reverting it to its older state.
The Schedule button will open the Schedule Activities form, which will allow you to schedule an activity to be displayed in the Day Planner calendar.
The Close button will close the Customer Contact Notes form.
Press F1 or click F1-Help button at the bottom left of the form for help on the form that is currently opened.