You can quickly duplicate any selected RMA's by clicking on the Duplicate RMA under Tools menu (click the Tools button to open the Tools menu). This is a great feature if you need to constantly enter RMA's that are the same or similar to other RMA's. When you click the Duplicate RMA button on a selected RMA a message box will open asking if you want to duplicate the selected transaction. If you choose to duplicate it, a new RMA will be created based on the current RMA selected. After the add RMA has successfully been duplicate another message box will appear displaying the RMA Number assigned to it. You will then be asked if you want to view the add RMA. If you choose 'Yes' you will be moved to the add RMA.
Everything in the add RMA will be duplicated except for the Date field, which will be entered with today's date and the RMA Number field, which will be incremented with the next RMA Number from the Starting Numbers form.
Duplicating RMA have no affect on anything at all in the program. You can duplicate a RMA and then delete it and it would be like you never duplicated it to begin with.