Posting Credit Card Returns

When you click the Post button, VisionCore will update your General Ledger with the data from the selected Credit Card Return form.  Once the credit card return transaction is posted, you will not be able to alter the information for that transaction.  This prevents a transaction from inadvertently being changed after it has been posted.  You will still be able to select most of the fields in the credit card return form but you will not be able to change any of the data.

You can click the Recap button at the top of the form to display a preview form of what will be entered in your General Ledger when you post the credit card returns.

Under certain circumstances you may not be able to post a credit card return transaction due to a variety of reasons listed below.

If you have closed your periods in the Fiscal Year Periods form, past the date of the transaction you are trying to Post, VisionCore will not allow the transaction to be Posted.  You must make sure all transactions have been completed and posted before you close your periods.  You can check the Reminder List to view a list of unposted transactions.

The credit card return is out of balance for some reason.  You must make sure you enter an offset to the amount of the return in the Line Item Detail area of the credit card return form.  The total field at the bottom of the form should be the same as the amount of the return.

You will also notice that once you have posted the credit card return form, the Post button label will now read Unpost.  This gives you the option to Unpost the Posted transaction in case you need to make a change.