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| January 15, 2007 |
Comtech unveils BizCore Central
HOUSTON, TX - After 2 years of development Comtech announces BizCore Central. BizCore Central is a powerful, scalable web based ASP.NET 2.0 set of tools to help you manage all your customers support and sales issues online. This powerful suite of web tools includes a highly customizable private, public and semi-public Forum, Knowledge Base, File Manager, Subscription Services, Issue Tracker and Suggestion Tracker. The Control Panel allows Administrators to manage the entire site. BizCore Central takes advantage of AJAX with a highly efficient SQL Server 2005 back-end database engine. It is an ideal community solution for all medium-to-large sites.
BizCore Central can be integrated into VisionCore or run standalone without VisionCore. When integrated with VisionCore it will save you time since you will not have to enter all your customer data twice.
When a user posts a topic an email can be sent to specific email groups alerting them. When you reply to a post, an email is sent to the user alerting them a reply is waiting. Using the Preferences you can set reminder emails to be sent out if a topic has not been replied to in a certain number of hours. This ensures great customer service. Multiple status levels can be assigned for each topic and a user can even attach a file or insert a screen shot. The powerful AJAX forum editor includes in-line spell checking, image uploads, emoticons and a host of other word like features.
About Comtech
Comtech Solutions is a leading provider of software tools for business. Comtech has been providing businesses with simple to use yet powerful solutions for over 15 years. For more information please visit us on the Web at www.comtechsolutions.com |
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