Unposting Credit Memo
When you click the Unpost button, VisionCore will display a message asking if you wish to unpost the Credit Memo transaction. If you choose to unpost the transaction, VisionCore will reverse the posted entries in your General Ledger with the data from the selected Credit Memo transaction. This provides you with a way of making a correction on the posted transaction at a later time. In essence, this backs out the transaction from your General Ledger like it was never there to begin with. The difference is that the General Ledger will still keep a record of the posted and unposted transactions so that you have a type of audit trail showing the history of that transaction.
You can click the Recap button to display a preview form of what will be entered in your General Ledger when you unpost the Credit Memo.
Under certain circumstances you may not be able to unpost certain Credit Memo after they have been posted due to a variety of reasons listed below.
If you have closed your periods in the Fiscal Year Periods form, past the date of the transaction you are trying to Unpost, VisionCore will not allow the transaction to be unposted.
The Unpost feature is disabled in the Security form > Form Permission Tab.
Other transactions have been entered that directly affect the posted Credit Memo. This could be a Posted Customer Payment transaction where you offset the credit memo against other receivables.
You will also notice that once you have unposted the Invoice form the Unpost button label will now read Post. This gives you the option to Post the transaction again when you have finished making any changes to the transaction.